NIGSOFT Pvt Ltd | Healthcare management software.
133/31A Sedhu Krishna Trade Centre, Salem
+91 73396 30007
IT Help Desk Technician

We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company’s reputation and business.

  • Proven experience as a help desk technician or other customer support role
  • Tech savvy with working knowledge of office automation products, databases, and remote control
  • Ability to diagnose and resolve basic technical issues
  • Proficiency in English Excellent communication skills Customer-oriented and cool-tempered
  • And overall, as per the experience, we expect in this field of work 3 years above
Industry Type
  • IT Services and consulting
  • Customer success, service, and operations
  • Technical support, Non – voice
Employment type
  • Full-time, permanent, 3 years experience
  • BSc / BA in IT, Computer Science, or relevant field.